Robert I. Sutton
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Sutton starts with diagnosis: what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes-- avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. By helping you develop an outlook and personal plan that will help you preserve the sanity in your work life, Sutton also help...
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"Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers,"...
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"In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"--
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Dr. Robert Sutton spent years studying a phenomenon that almost everyone has experienced and/or participated in, while on the job: that breed of coworker specifically tasked with making work more difficult for everyone around them. Here he shows listeners effective ways to identify and combat these bullies, creeps, and despots while making a place of business more conducive for actual work.
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The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management "wisdom" isn't wise at all-but, instead, flawed knowledge based on "best practices" that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this dubious knowledge to make decisions that are hazardous...