Designing experiences
(Book)

Book Cover
Average Rating
Contributors
Duerden, Mathew D., author.
Pine, B. Joseph, writer of foreword.
Published
New York : Columbia University Press, [2019].
ISBN
9780231191685, 0231191685
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LocationCall NumberStatus
Prairie State College - StacksHF5415.5 .R675 2019On Shelf

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Published
New York : Columbia University Press, [2019].
Format
Book
Physical Desc
xvi, 205 pages : illustrations ; 24 cm
Language
English
ISBN
9780231191685, 0231191685

Notes

Bibliography
Includes bibliographical references and index.
Description
"In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user's perspective. They provide a framework of experience types, explaining people's engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy"--Publisher's description.

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Citations

APA Citation, 7th Edition (style guide)

Rossman, J. R. 1., Duerden, M. D., & Pine, B. J. (2019). Designing experiences . Columbia University Press.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Rossman, J. Robert 1946-, Mathew D., Duerden and B. Joseph, Pine. 2019. Designing Experiences. Columbia University Press.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Rossman, J. Robert 1946-, Mathew D., Duerden and B. Joseph, Pine. Designing Experiences Columbia University Press, 2019.

MLA Citation, 9th Edition (style guide)

Rossman, J. Robert 1946-, Mathew D. Duerden, and B. Joseph Pine. Designing Experiences Columbia University Press, 2019.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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