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Mihaly Csikszentmihalyi: Flow: psychology, creativity, and optimal experience, a clear and captivating presentations of Csikszentmihalyi's theory of Flow. For more than 30 years, Mihaly Csikszentmihalyi (pronounced CHICK-sent-me-high-ee) has studied states of "optimal experience"--those times when we report feelings of deep concetration and fulfillment--when we transcend our ordinary consciousness, and become so completely involved that we lose our...
Language
English
Description
Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values. If we get the culture right, Hsieh believes, everything...
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