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Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...
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This classic best seller vividly illustrates different management styles in action. Tony Spence is the epitome of the autocratic manager. Shouting and swearing, he bullies and generally humiliates his team of sales people. By contrast, supermarket personnel manager June takes a more bureaucratic approach, strictly applying the rules and regulations. Consultative manager Geoff believes in the human touch and says his door is always open. Marketing...
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"This set of 24 lectures takes the mystery out of investing by giving simple and clear explanations of investments and the process of investing. You'll learn practical lessons about how to choose the best investments for your portfolio and how to plan your financial goals."--p. 1 of course guidebook.
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How do growth leaders such as Procter & Gamble, GE, and Amazon consistently achieve above-average organic growth? These companies pursue a disciplined, systematic process that distributes innovations across a spectrum of risk, ensuring that they balance incremental growth with breakthrough opportunities. For most companies, notes Professor Day, minor innovations make up 85% to 90% of their development portfolios. While necessary for continuous improvement,...
8) Draft day
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On the day of the NFL Draft, general manager Sonny Weaver has the opportunity to save football in Cleveland when he trades for the number one pick. He must quickly decide what he's willing to sacrifice in pursuit of perfection as the lines between his personal and professional life become blurred on a life-changing day for a few hundred young men with dreams of playing in the NFL.
9) Dakota
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A woman and her daughter find warmth and companionship when her late husband's combat dog comes to live on their farm. However, they must soon band together when a corrupt sheriff does whatever it takes to get his hands on the family's land.
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Ray Donovan is the go-to guy who makes the problems of Los Angeles celebrities, superstar athletes, and business moguls disappear. This powerful family drama unfolds when his Irish gangster father is unexpectedly released from prison, setting off a chain of events that shakes the Donovan family to its core.
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Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
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Developing time management skills can make all the difference with day-to-day care. Learning the importance of managing your tasks and stress level, while still delivering excellent care to each patient. Your staff will be more effective and productive after viewing this program.
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How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...
Series
Accounting and finance clips volume 2
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v. 1. How does a business choose between different sources of finance? Is it always better to get money from inside the company than get an overdraft or loan or to sell shares in the firm? And what are the pros and cons of selling assets to raise finance? --v. 2. Divine Chocolate found its funding in a novel way - by giving an ownership stake to the cocoa farmers which supply its beans. This source of finance fits well with the fair trade company's...
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Ray Donovan, Boston bouncer turned Hollywood crisis fixer, can protect just about anything except the unity of his family. As his estranged ex-con father dodges the law, Ray's lonely wife Abby finds herself drawn to a cop. Son Conor may be too close to home while daughter Bridget is slipping away. Can he hold the pieces of his family together while going to bat for celebrities in crisis? In this sharp, edgy second season, Ray finds that what he wants...
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An effective leader must be prepared to offer timely and honest feedback, both to employees and to other members of the management team. Whether positive or negative, such input shows concern for the growth of each individual. David Bradford examines what it takes to have a "feedback rich" organization, while an effective leader must be prepared to offer timely and honest feedback, both to employees and to other members of the management team. Whether...
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How can companies ensure that IT services are directed and optimized to implement critical business objectives? Wendell Jones of Cutter Consortium helps IT managers cope with what has become one of the most difficult -- yet exciting -- jobs in any organization. The program describes techniques that will help IT managers think and communicate like business executives, build relationships with key stakeholders, manage suppliers and providers, achieve...
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Topics in this program include: recruitment, human resources, workforce, planning, selection, insurance and industry. Videos in this playlist include: --pt. 1: An Essential Guide to Recruitment & Selection. Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy the job description. The selection procedure varies from simply...
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